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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Noah

July 21, 2025

5  out of  5
rating by Melissa Noah
"Very friendly and prompt service can answer any question I ask"
We responded:
"Thank you for your 5-Star review! My State Farm team and I are happy to be your good neighbor! "
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Natorrie Morris

July 17, 2025

5  out of  5
rating by Natorrie Morris
"I worked with Jennifer and Jianna and both were extremely helpful in finding the perfect policy for me."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful for the opportunity to serve you. If there is ever anything more we can do to help, don’t hesitate to reach out! "
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Stephen Whitmore

July 16, 2025

5  out of  5
rating by Stephen Whitmore
"For all your insurance needs come see Mrs. Broades, she's got it going on!"
We responded:
"Thank you so much for your 5-star review! We’re so glad you’re happy with us - and yes, Mrs.Broades is definitely on it! For all your insurance needs,we got you covered! "
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Stacey Parsons

July 2, 2025

1  out of  5
rating by Stacey Parsons
"At the request of one of the employees: I had done a wonderful! review for Jennifer Broades State farm in Broken Bow, Ok. about halfway through my time as a customer there. Shortly after, I began to see increases in my car insurance for 3 vehicles. The first two times they did not give me a reasonable explanation as to why because I hadn't been in any accidents, had any insurance claims or speeding tickets. After the third time one of the employees finally told me that the reason was because of other people that do not pay for insurance and because of other peoples accident claims on their company. She added that "State farm would go bankrupt if they didn't increase everyone's policies." In the process of trying to figure all this out other things happened with her that prompted me to just go ahead and move our car insurances. When I did so she explained to me that if I did that my home insurance was going to increase and I told her that if it does without any claims or a good reason that I would be moving it too. About a year later with no insurance claims and a complete remodel of our home externally and internally our policy premium DOUBLED! with no good reasons. So I moved my home insurance to the same place I changed the auto insurances too. I am very happy at American Independent insurance in Idabel. No thank you State Farm. Not fair to their loyal customers."
We responded:
"Thank you for taking the time to share your updated feedback. I’m truly sorry to hear you were disappointed. Insurance rates across the industry have increased due to rising repair cost, higher claims and broader risk trends-even for customers without tickets or accidents. We do understand how frustrating that can be. Our team always work to help customers explore savings where possible, including bundling home and auto for additional discounts. While I’m disappointed we couldn’t meet your expectations long-term, I’m grateful for the time we had the opportunity to serve you and wish you continued satisfaction with your new provider. State Farm remains a financially strong and reliable company, committed to being there for our customers now and in the future. Owner - Jennifer Broades "
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Sharon Freeman

June 30, 2025

5  out of  5
rating by Sharon Freeman
"When my husband and I moved to the area I called Jennifer and ask for a quote within 20 minutes she called me back and it was the best quote. It was so easy. The staff in the office is so polite and helpful with all my questions. It’s so easy doing business with this agency. Thank you all at State Farm."
We responded:
"Thank you so much Sharon for taking the time to share your thoughts! We appreciate you! If ever you have any questions or need assistance we are here to help! "
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Tammy Janes

June 30, 2025

5  out of  5
rating by Tammy Janes
"There isn't many businesses that go above an beyond for the community, she is always giving back an helping. Her an her team are amazing!"
We responded:
"Thank you so much Tammy for your 5-Star Review! My State Farm team and I are happy to be a good neighbor in the community! "
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vicki joiner

June 28, 2025

5  out of  5
rating by vicki joiner
"I have been a customer ever since Jennifer has been in the insurance business. We are very happy with her and her staff. They go above and beyond to meet all of our insurance needs. I wouldn't go anywhere else for insurance. Love these girls like family."
We responded:
"Thank you Vicki! We are your State Farm family, we appreciate you!"
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Katy Brown

June 28, 2025

5  out of  5
rating by Katy Brown
"They are AWESOME!!! I couldn't ask for any better service, they go out of their way to help you with whatever you need. I wouldn't want any other agency to handle my coverage."
We responded:
"Thank you Katy for reviewing our State Farm office! Your satisfaction is our top priority! We appreciate you and look forward to continuing to support your insurance needs! "
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spayne65

June 28, 2025

5  out of  5
rating by spayne65
"Jennifer and staff are excellent with their customer service skills and great supporters out in the community. Our area is fortunate to have Jennifer Broades and staff in and out of the State Farm office."
We responded:
"Thank you so much Sharon! We appreciate you taking the time to leave our office an outstanding review! We enjoy working along side you in the community! Thanks for all you do! "
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Emma Bothe

June 27, 2025

5  out of  5
rating by Emma Bothe
"Jenny is a pleasure to work with and the ladies in her office are the best!"
We responded:
"Thanks so much Emma! We’ve appreciate your kind words and you taking the time to leave us a review "
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chad tomlinson

June 27, 2025

5  out of  5
rating by chad tomlinson
"We love Jenny and all the ladies in the office!"
We responded:
"Thanks so much Chad! We appreciate you! Thank you for your kind words and taking the time to leave us a 5 star review! "
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Brandi Scott

June 27, 2025

5  out of  5
rating by Brandi Scott
"Jennifer’s generous donations to various organizations in our community is amazing!"
We responded:
"Thank you so much Brandi for your kind words! Our community means the world to us. "
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Chelsea Humphrey

June 27, 2025

5  out of  5
rating by Chelsea Humphrey
"Great Group of ladies! If you’re needing help or have questions about insurance they are the ones to see!"
We responded:
"Thanks so much Chelsea! We greatly appreciate you taking the time to leave a review and your kind words! "
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Jessica Hough

June 27, 2025

5  out of  5
rating by Jessica Hough
"This group of women go above and beyond for their customers, their community, and for each other! One of the greatest group of women I've ever known!"
We responded:
"Thanks you so much Jessica! We appreciate you taking the time to leave us a review and the kind words! "
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Cody Black

June 27, 2025

5  out of  5
rating by Cody Black
"What a great place with great service!"
We responded:
"Thank you! We appreciate you! "
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Geralt of Rivia

June 23, 2025

5  out of  5
rating by Geralt of Rivia
"Everybody’s always sweet and welcome to help as soon as I walk through the door"
We responded:
"Thank you so much for choosing Jennifer Broades State Farm and taking the time to leave positive feedback. We appreciate you! "
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So Golden

June 20, 2025

5  out of  5
rating by So Golden
"Jennifer was absolutely fantastic! She was incredibly quick to respond, easy to talk to, and so helpful throughout the whole process. Her attention to detail and assistance made filling a claim and buying a new car smooth and stress free. 10/10!!!"
We responded:
"Thank you Sidney for taking the time to share your thoughts! We’re glad to know you’re happy with our service here at Jennifer Broades State Farm. If you ever have any questions or need assistance, we’re here to help! We appreciate you! "
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Cirilo Hernandez

May 29, 2025

5  out of  5
rating by Cirilo Hernandez
"Great customer service"
We responded:
"Thank you Cirilo for the 5-Star Review! We appreciate you!"
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Kyler Price

May 23, 2025

5  out of  5
rating by Kyler Price
"Jennifer & her team are AMAZING! Fast, friendly service with a smile. They have great rates!"
We responded:
"Thank you Kyler for your 5-Star review! My team and I are happy to be your good neighbor! We appreciate you! "
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Tak Mooney

May 22, 2025

5  out of  5
rating by Tak Mooney
"Mariann at Jennifer Broades State Farm rocks! She helped me today with a health policy, she made the process very simple and easy to understand."
We responded:
"Thank you Tak! We are so blessed to have Mariann on our team! So happy to know she was able to get a health policy in place for you! We look forward to continuing to support your insurance needs. "
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Shalee Mooney

May 22, 2025

5  out of  5
rating by Shalee Mooney
"Jennifer and her team are very knowledgeable and great to work with, they offer excellent insight on every policy. Give them a call today!!"
We responded:
"Thank you Shalee! We appreciate the opportunity to do business with you! We look forward to continuing to support your insurance needs! "
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caden cline

May 22, 2025

5  out of  5
rating by caden cline
"Jennifer Broades State Farm has helped me with my home, auto and life insurance. Today I had a claim and was issued a check out of office as soon as I took the estimate to Jennifer. Great people and great service!"
We responded:
"Thank you so much Caden for choosing Jennifer Broades State Farm for your home, auto and life insurance! We are happy we were able to handle your claim same day! We look forward to continuing to support your insurance needs. "
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Leota Southard

May 22, 2025

5  out of  5
rating by Leota Southard
"Very nice and helpful. Very understanding"
We responded:
"Thank you Leota for reviewing our office! We appreciate you and so thankful for you choosing our office for your insurance needs, we look forward to continuing to support your insurance needs. "
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Diamond Lakia Ann White

May 21, 2025

5  out of  5
rating by Diamond Lakia Ann White
"Mariann was very helpful. She took the time to explain everything to me and my husband so we could understand all of our options!"
We responded:
"Thank you Diamond for reviewing our State Farm office! We’re thrilled to know you had a great experience with Mariann, we are so blessed to have her on our team. We look forward to continuing to support your insurance needs. "
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Gwyn .Morrison

April 24, 2025

5  out of  5
rating by Gwyn .Morrison
"The girls in this office are a remarkable group. They are not only very polite They go out of their way to get you the best policy for your money. They saved me over $200 a month and I have much better coverage. I really like the fact that they are a local business owned by local people."
We responded:
"Thanks so much Gwyn! We appreciate your kind words and you! "